Technology Development Department Coordinator

Title: Technology Development Department Coordinator

Location: Pennsylvania-Mechanicsburg

Posted Date: Sep 7, 2023

Organization: Mechanicsburg Child Welfare Training Programs

Description: Works with business groups to solve basic problems using technology. Assists with business processes analysis and conducts testing. Assists in documenting procedures and with helping more senior business analysts with more complex projects.

The University of Pittsburgh’s Pennsylvania Child Welfare Resource Center (CWRC) is seeking a Technology Coordinator. The Technology Coordinator will be responsible for managing and monitoring multiple technology helpdesks, disseminating requests to appropriate staff, testing software and hardware, and managing the inventory and signout of technology related equipment. The Technology Coordinator is also responsible for developing and maintaining system documentation and workflows, develop and maintain technology procedures and protocols, schedules meetings, assigns tasks and documents decision making, and provides exceptional customer service by actively listening to and responding to the needs of the Resource Center, its stakeholders, and customers. Bachelor’s degree and one year of experience required. A valid driver’s license is required. Experience working with ethnically and culturally diverse populations preferred. A commitment to achieving equity and inclusion in the child welfare system is a must. Candidates who desire consideration for this position MUST apply online. Candidates MUST attach a resume. The Child Welfare Resource Center operates in a hybrid work approach where work can be completed remotely, in the Mechanicsburg office, and in the field as necessary and appropriate. Time for this position is estimated as 90% remote work, 5% in the Mechanicsburg office, and 5% in the field. Typical field travel will focus on the Western part of Pennsylvania, but some travel throughout the Commonwealth will be required. PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check will be required as a condition of employment. Please review the Posting Deadline at http://www.pacwrc.pitt.edu/HumanResources.html and for more information about the Resource Center, visit us at http://www.pacwrc.pitt.edu. The University offers a robust retirement savings plan option, including: • 100% University match on employee contribution of 3-8% of base pay • 150% University match on employee contribution of 3-8% of base pay after vesting. • Enhanced University match for those nearing retirement • 11 Paid Holidays • Paid Vacation, Sick, and Personal Days • Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year • Paid Parental Leave • Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, STD, and LTD insurance plans • Flexible Work Schedules • Staff, Spouses, Domestic Partners, and Dependents Education Benefits

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Full-time regular

Job Classification: Staff.Information Technology Business Analyst I

Job Family: Information Technology

Job Sub Family: Quality Management Solutions

Campus: Mechanicsburg

Minimum Education Level Required: Bachelor’s Degree

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday-Friday, 8:00 a.m. – 4:30 p.m.

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents: Resume

Optional Documents: Not Applicable

Essential Functions: Must be able to operate computers and other office equipment; communicate effectively with management contacts as well as internal and external contacts; perform under pressure of numerous deadlines; perform multiple job tasks and projects simultaneously; perform job functions independently and with minimal supervision.

Physical Effort: Must be able to travel long distances on a frequent basis, lift up to 30 pounds, and set up and prepare audiovisual equipment for meetings and presentations.

Apply Here

PI229794453